Terms of service

Welcome to PureGlow. These Terms and Conditions govern your use of our website and the purchase of our products. By browsing our store or placing an order, you agree to comply with and be bound by the terms outlined below. If you do not agree with any part of these terms, please refrain from using our website.

1. Delivery & Geographic Limitations

We currently operate and deliver exclusively within the national borders of Pakistan. We do not offer international shipping or delivery services at this time. All orders must be placed with a valid domestic delivery address and phone number.

2. Website Use & Personal Use Only

All products, samples, and services featured on this website are intended strictly for your personal, non-commercial use. You are not permitted to sell, resell, or exploit any products or samples you purchase or receive from PureGlow for commercial purposes without our express written consent.

3. Payment Policy

We offer reliable payment options to make your checkout experience convenient, primarily including Cash on Delivery (COD) nationwide. Your order is processed immediately upon successful verification. If you experience any issues or do not receive an order confirmation message, please contact our support team right away.

4. Accuracy of Information

We make every effort to ensure that our product descriptions, serum pricing, imagery, and textures are as accurate and up-to-date as possible. However, we do not warrant that all content on the site is entirely error-free. The skincare information provided on this website is for educational purposes and should not replace professional medical or dermatological advice.

5. Intellectual Property

All content displayed on this website including our brand name, custom logos, graphics, text, product names, and layout designs is the exclusive property of PureGlow and is fully protected by the intellectual property laws of Pakistan. You may not copy, reproduce, modify, or distribute any part of our website content without our direct written permission.

6. Prohibited Website Activities

When using our website, you agree to act in good faith and comply with all local laws. You must not use our platform in any way that causes damage to the website, impairs its availability, or involves unlawful activity. Data scraping, spamming, or harvesting user information without consent is strictly prohibited.

7. Account Management

We reserve the right to suspend, restrict, or terminate user accounts or refuse service at our discretion, without prior notice, if we detect fraudulent activity, a breach of these terms, or misuse of our platform.

8. Limitation of Liability

PureGlow provides this website and its products on an "as is" basis. While we maintain strict quality control and dermatological standards, we are not liable for any indirect, incidental, or consequential damages resulting from your use of our website or the misuse of our products.

9. Changes to These Terms

We reserve the right to modify or update these Terms and Conditions at any time to reflect operational or legal changes. Any updates will be posted directly to this page and will take effect immediately. We recommend checking this page periodically to stay informed.

10. Governing Law & Jurisdiction

These terms are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any legal disputes or claims arising from your use of this store will be subject to the exclusive jurisdiction of the domestic courts.

Contact Us

If you have any questions or require further clarification regarding our Terms and Conditions, please reach out to us:

  • Email: info@pureglow.pk